Social Media Policy – 6 Pages – 1100 Words

The policy establishes guidelines for responsible social media use by employees, both personally and professionally, to protect the company’s and clients’ reputation and confidentiality. It prohibits activities such as responding to customer concerns on personal social media, engaging in discriminatory behavior, revealing customer information, discussing confidential company matters, and using vulgar language. The policy also emphasizes the importance of professionalism, distinguishing personal opinions from company stances, and complying with laws and regulations, with non-compliance leading to disciplinary action.